Server was good, lobster Mac and cheese for $20 used to be soooo good, but was just okay this time.
Just a follow up, Brent contacted me and has handled the complaint professional and I give a five star to him. I will follow up after I have dined again as review was based on food.
in the last week
I have been here many times with my friends, especially for happy hour. This location is strange, it's attached to Waterfront station but the restaurant is quite nice, good atmosphere. I usually order the Sangria Fishbowl (must be shared between at least 2 people), and it's is awesome. Really good stuff, comes with sour fish gummies that taste amazing.
I have had the fries (awesome), and a few of the tacos (quite good).
The service is nice, lots and lots of staff (it's a big place with a lot of servers), but generally they are friendly are charismatic which is really nice.
2 weeks ago
Reunited with my friends and thought it'd be special to head downtown for dinner. We had quite the experience. Our server was not interested in serving us to the point where we were raising our hands to get acknowledged. That being said, WE asked for water twice and it was brought to us with our food... We didn't even enjoy the food and returned the fries to which the waitress placed a menu and left without asking what was wrong or if she could recommend another better choice. I was disappointed especially since I chose the venue for our night.
a month ago
Service was friendly my only complaint was the food. I went to a company dinner and I had the vegan dinner since it was already ordered or me in advance. I happened to be really sick after the first bites. The vegan curry wasn’t cooked properly and it was a little gross to finish. I was hungry and with an upset stomach. Went out and ate a burger from a&w since they know what vegan food is about! Check other restaurants like earls or cactus club if you want to step it up with better vegan solutions to your menu. It’s 2019 almost! Be creative :)
2 months ago
Although I usually wait until I've had 3 or more experiences to write a review, I have to say that the service and food today was indicative of a management and staff that display high standards of excellence. Since my situation was too involved to allow me to take photos of the food, the presentation and taste were great and the staff were attentive and friendly. Thank you so much!