I read the other reviews and considered the rating prior but I was in the mood for red meat. I have to agree the service is less than stellar. Our server was good until she went home mid meal and we had to chase down her replacement. I had ribs and chicken and both were underwhelming. The chicken wasn't fresh or flavorful and the BBQ ribs tasted like cheap sauce you buy at Walmart. I'd be surprised if the mashed potatoes didn't come from a box.
I don't mind paying for a good meal. I mind greatly paying for that meal and being served a meal of fast food quality. Perhaps more money spent on food and service and less on decor.
a week ago
The only reason I gave Chop restaurant a 3 star instead of 1 star is 100% because of the service we were provided.
We ordered a Prime Rib that was on the menu, and it was extremely disappointing. Not only did it seem like it was hammered to bits, it was so thinly sliced and poorly cooked it was barely edible.
The food took 40 mins to be presented after we ordered; BUT, thank goodness the server was attentive and willing to keep us posted. She compensated us with a pint of beer (very nice of her) and her apologetic attitude and attentive service is the only reason I even rate the restaurant a 3 star.
2 weeks ago
This place is great and we went here for our anniversary lunch.
Service: Excellent service. Our server was very friendly. Our food was a bit late and he promptly aplogize for that. He also checked on us to ensure if we need anything.
Food: We ordered top sirloin and lobster tail. The lobster was marvelous. Our steak had a bit burn outside but it was juicy inside.
Ambience was great. I can spend a long time I the washroom. It felt like a lounge.
Price: similar pricing as the Keg but with better service.
3 weeks ago
Great time. Food menu is similar to Keg prices. Restaurant is huge. Ringo was kind and very thorough in explaining the temperatures of the steaks, and he was very attentive. Food is great. Potatoes are really good, and the steak was perfectly rare. It's kind of tucked away, but it's great.
Good for a nice night out. Lots of parking, but you have to register your car.
a month ago
I’ve had 2 birthday dinners here in the last 12 months in the private room and was impressed by the service and food quality. However our most recent dinner was average. The food was decent but service sub par. My in law ordered the medium 10 Oz) prime rib with lobster tails. Although the prime rib was good the service was slow. In fact it took awhile to flag our server cuz the lobster did not arrive with my in laws meal. (It finally arrived AFTER my in law finished 90% of his meal; no apology nor reason for the delay). My wife had the crab cakes; sub par. Little crab and lots of “filler”. My parents shared a salad and the large (13 Oz) prime rib dinner. They had to split the salad and entree themselves. Couldn’t the kitchen do that for them?? It would take a couple minutes. My 3 star score would be 3.5 stars if the service was better.