Went with a large group of friends last night. Service was not great. Menu was not given to us until asked for. Appreciated that the server confirmed everyone's order before ringing it in, but yet still missed ringing in my drink order. Had to remind two servers of my Moscow Mule. When it finally arrives, it was the worst Moscow Mule I've ever had. Zero ginger flavour. Barely any lime flavour except the pitiful lime wedge on the side of the cup. Tasted just vodka diluted with ice. Could not finish the drink after 2 sips. Food arrives and lots of comments of too salty. My steak came out great, but my friend who ordered a rare steak came out medium, and someone who ordered a medium rare prime rib, came out very rare. Half of the prime rib she could not finish. Overall, not worth the price of food and absolute atrocious Moscow Mule at $11.50.
a week ago
Food is really tasty, the restaurant is beautiful and that's about it. Service is poor, perhaps extremely lacking of any service. You basically have to keep on requesting for a "chance" to have water or drinks to be topped up. I'm not sure if they have even made any effort trying to make sure everything is good. Kids menu is supposed to have juice and ice cream. It never came. The waitress said that we are supposed to request for it. I guess that would be similar to anything in the restaurant. I feel bad for the chefs pulling the magic in there when the services couldn't keep up with the expectations.
2 weeks ago
Must say I was impressed. Been here many times in the past, but this time I was impressed. I always order my steaks black and blue, Chicago blue or however you want to call it. I like it charred on the outside and blue on the inside. Not many places can do this, or get it right. My NY sirloin at Chop was cooked perfectly this time. Even charred on both sides. French onion soup was good too except it was a tad on the salty side. Service was decent.
a month ago
Great selection of food. I’ve been here a few times and gotten the salmon dishes and most of the appetizers. The steak bites are amazing. I’d definitely recommend! They also have good cocktails. Overall a great dinner location.
2 months ago
Had a bit of a misunderstanding at first. We wanted to sit in the dining room but was sent to the lounge. Talked to our server and asked to wait for a table in the dining area and she reassured us that there was plenty of room there and escorted us back to a dining table. I thought that was very weird. They came over and apologized. Our server was very nice and helpful. My steak was cooked perfectly. I was watching all the delicious food go by I wanted to order everything on the menu! Great dining and absolutely loved the atmosphere, the lighting, tables, private dining rooms and the outdoor seating. We will definitely be coming back for date nights here.